SlimPath Solutions
Website: https://slimpathsolutions.com/
SlimPath Solutions (“SlimPath Solutions,” “we,” “us,” or “our”) respects your privacy and values your trust. This Privacy Policy explains how we collect, use, disclose, and protect information that identifies you or can reasonably be linked to you (“Personal Information”) in connection with our activities in the United States.
This Privacy Policy applies to information we collect through:
our website located at slimpathsolutions.com, including interactive features such as forms and messaging tools (the “Website”);
email messages and other electronic communications we send to you that link to this Privacy Policy (“Emails”);
SMS/text messages and phone communications, where permitted by law (“Texts/Calls”);
offline interactions, such as when you contact our support team (“Offline Interactions”).
The Website, Emails, Texts/Calls, and Offline Interactions are collectively referred to as our “Services.”
PLEASE READ THIS PRIVACY POLICY CAREFULLY.
Slim Path Solutions facilitates access to telehealth services. Medical services, clinical decisions, diagnosis, treatment, and prescribing are provided by licensed healthcare professionals.
Some information you provide may relate to your health, symptoms, medications, and treatment (“Health Information”).
When Health Information is handled by licensed healthcare providers or medical practices, it may be subject to the Health Insurance Portability and Accountability Act (“HIPAA”) and governed by a separate Notice of Privacy Practices issued by those providers/practices.
This Privacy Policy describes SlimPath Solutions’ practices for information collected through our Services and how we help facilitate telehealth-related interactions and operational support.
If you have questions about how your information is used in a clinical context, contact us at:
What Information Do We Collect?
How Do We Collect Personal Information?
How Do We Use Cookies and Similar Technologies?
Do We Collect Information from Children Under 18?
What Do We Do With the Information We Collect?
When Do We Disclose Information to Third Parties?
Does This Privacy Policy Apply When You Link to Other Websites?
How Do We Secure the Information We Collect?
Your Choices Regarding Marketing and Communications
Can You Update or Correct Your Information?
How Will You Know If There Are Changes to This Privacy Policy?
Contact Us
“Personal Information” is information that identifies you or relates to an identifiable individual. We may collect the following categories:
Name, email address, phone number, mailing address.
Username and password (if account creation is enabled), account settings and preferences.
Date of birth and location (including state) to verify eligibility for Services.
Depending on how you use our Services, we may collect:
intake questionnaire responses, symptoms, medical history, medications, allergies;
follow-up responses, progress updates, and provider communications facilitated through the Platform.
Purchase history, billing information, subscription status (if applicable), and transaction records.
Note: Payments are typically processed by third-party processors; we do not store full payment card numbers.
Your communications with us, including emails, texts, form submissions, and customer support interactions.
When you access our Website, we may collect:
IP address, browser type, device type, operating system, time zone, and approximate location derived from IP address;
interaction data such as pages viewed, time spent, links clicked, referral URLs, and other usage analytics.
We (and our service providers) may use cookies, pixels, and similar tools to support Website functionality, security, analytics, and marketing.
You may choose not to provide certain Personal Information, but some features may not be available.
We and our service providers collect Personal Information:
Directly from you (forms, purchases, account creation, support).
Automatically (cookies and similar technologies).
From service providers assisting in hosting, analytics, customer support, and security.
From affiliates or partners (where applicable and lawful).
Interest-Based and Targeted Advertising
We may use third-party advertising tools, including social media advertising platforms (such as Meta/Facebook), analytics providers, and advertising partners that use cookies, pixels, and similar technologies to:
These third parties may collect information about your device, browser, and interactions with our Website and may use this information across different websites and platforms.
You may manage your advertising preferences through your browser settings or through the privacy controls provided by those advertising platforms.
Our Services are not intended for individuals under 18, and we do not knowingly collect Personal Information from minors. If you believe a minor has provided information, contact us at:
We may use Personal Information to:
Provide and operate our Services
Process transactions
Facilitate telehealth-related workflows
Communicate with you
Improve our Website and Services
Send marketing communications where permitted
Prevent fraud and ensure security
Comply with legal obligations
Support mergers or business transfers
We may also create de-identified or aggregated data for analytics and improvement.
We may disclose Personal Information to:
Service providers (hosting, analytics, payment processing, support tools)
Licensed healthcare providers or clinical partners
Pharmacies, labs, and fulfillment partners
Advertising and analytics partners (where applicable)
Law enforcement or regulatory authorities when required
Parties involved in business transactions
We do not sell your Protected Health Information (PHI).
We do not knowingly sell Personal Information of minors under 18.
We do not sell your Personal Information for monetary compensation.
However, certain sharing of data through cookies, analytics tools, and advertising technologies may be considered “sharing” under certain state privacy laws. You may request to opt out of such sharing by contacting us at info@slimpathsolutions.com.
We are not responsible for third-party privacy practices. Review their policies separately.
We maintain reasonable administrative, technical, and physical safeguards to protect Personal Information. No system can be guaranteed 100% secure.
If you believe your interaction is no longer secure, contact:
info@slimpathsolutions.com
9) YOUR CHOICES
Unsubscribe using the link in emails.
Reply “STOP” to opt out of marketing texts.
You may still receive necessary service-related messages.
Manage via browser settings.
You may request updates or corrections by contacting:
We may update this policy periodically. Changes become effective when posted.
SlimPath Solutions
3410 Healy Dr STE. 202
Winston-Salem, NC 27103
United States
+1 888-390-8834 info@slimpathsolutions.com
Read our HIPAA Policy for information about health information privacy rights, provider notices, and how to contact us about a privacy request.
